Call Forwarding

We made it easy for you to forward (divert) your incoming calls to any telephone number or even your personal Voice Mail any time using our call forwarding service. You can even forward your calls while roaming. Callers will be diverted to your Voicemail box where they can leave you a message.

There are two types of call diverts offered to you when roaming:

  • Conditional Divert: When your phone is busy, or out of coverage, or you perhaps are too busy to pick up the call.

  • Unconditional Divert: When all calls are diverted, or when your phone is switched off.

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Activation Methods

  1. To divert incoming calls follow the steps below. All incoming calls will be diverted whether your phone is on or off.

    • Activation - Dial ** 21 * Number #

    • Deactivation - Dial ## 21 #

    • Checking: - Dial * # 21 #





  2. To divert incoming calls even when your line is busy, follow the steps below.

    • Activation - Dial **67 * Number #

    • Deactivation - Dial ## 67 #

    • Checking: - Dial *# 67 #

  1. To divert incoming calls even when you do not reply, follow the steps below:

    • Activation - Dial ** 61 * Number #

    • Deactivation - Dial ## 61 #

    • Checking: - Dial *# 61 #

    To divert calls after a limited period of time, which can be set to 5-30 seconds, follow the steps below.

    • Activation - Dial ** 61 * Number ** time #

  2. To divert calls if your phone is switched off, or if there is lack of coverage, or perhaps there’s a difficulty with the network, follow the steps below:

    • Activation - Dial ** 62 * Number #

    • Deactivation - Dial ## 62 #

    • Checking: - Dial *# 62 #