In flight Roaming
Wataniya Telecom is now on-board with In-Flight Roaming Service. We are the first operator in Kuwait to provide in-flight roaming to its customers with the use of their GSM phones. Wataniya has entered into a new roaming deal with two In-Flight partners: AeroMobile and OnAir networks. Roaming customers will be able to make a call, send and receive SMS, Data application (GPRS, EDGE, etc…) during the cruising phase of the flight (after take off and before landing).
Airlines for in flight Roaming
| Airlines | Routes |
|---|---|
| Air France – Airbus A318 | Europe and North African destinations |
| TAP (Portugal) – Airbus A319 | Europe and North African destinations |
| Emirates – EK751 | Dubai – Casablanca |
| Emirates – Boeing 777 – 300 | Europe and Australia |
| Emirates - Airbus A340 – 300 Emirates – Airbus A340 – 500 Emirates – Airbus A330 – 200 | Europe |
| Wataniya Airways – Airbus A320 | Middle East |
FAQ
Frequently asked questions:
- 1. How will In-Flight Roaming work? In-Flight roaming works like a roaming service on the ground. Passengers will be billed by the home mobile network. Roaming passengers simply switch on their mobile phones on an In-Flight Roaming equipped aircraft. Once the mobile phone is logged on, the passenger can start to use his/her phone. Back to top
- 2. In which aircrafts can In-Flight Roaming be used? At this early stage, we are offering In-Flight Roaming services through two Emirates Airlines flights; Dubai-Casablanca and Dubai-Frankfurt. Other airlines will follow during this year. Back to top
- 3. Will all mobile phones be able to access the In-Flight GSM network? All passengers with 2G/3G capable mobile phones will be able to use the GSM based services as long as their International Roaming is enabled. Back to top
- 4. Will I be able to make and receive telephone calls? At the moment, Wataniya customers will be able to make calls as they do on the ground. Back to top
- 5. Will I be able to send and receive text messages? Yes, you will be able to send and receive text messages as you do on the ground. Back to top
- 6. Will Data services (GPRS/EDGE) work? Yes, In-Flight supports GPRS, EDGE and all other IP based services (e.g. Internet, W mail). Back to top
- 7. How much will the roaming service cost? The roaming charges are reflected in the Wataniya Roaming Zone Tariff. Back to top
- 8. How will I get billed? The cost of making calls and sending text messages will appear on your existing mobile phone just like the normal roaming bills. Back to top
- 9. Will bad weather affect the service? No, bad weather will not affect the In-Flight service. However, cabin crews may ask passengers to switch their phones off during turbulence for personal safety reasons. Back to top
Find more FAQs on all subjects in Support section
