Frequently asked questions:

• 1. What is Wataniya Self Care Application?

  The Wataniya Self Care is an application that makes it easy for you to manage your mobile account, pay your bills or recharge your prepaid line, and view your usage. You can even browse through the latest promotions, activate your favorite Wataniya services and interact with Wataniya’s social forums through this all-inclusive self-care app!

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• 2. What are the benefits of getting the Wataniya Self Care Application?

  The benefits is in one handy application to manage your account by paying your bills , view your usage and no need to go to any shop to recharge your prepaid – you can directly recharge using your KNET. It is also a source of information on the latest offers/promotions of Wataniya, the branch locations and quick dial to emergency numbers.

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• 3. Where can I download the Wataniya Self Care Application?

  The Wataniya Self Care App can be downloaded from App Store, Google Play.

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• 4. What are the compatible platform/mobile devices?

  The app is compatible on iPhone (iOS 3.0 & latest) and Android 1.6 & latest. Blackberry OS 4.5 & latest and Symbian S60 3rd edition will be available soon.

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• 5. What are the charges associated with the application?

  The download of the application is free. You can browse the application for free in Kuwait, however if you subscribe for any service it is charged. Please also note, to go to the Social Media tab from the application will be charged. When you are outside Kuwait, browsing the application is also charged.

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• 6. What are the available languages in the application?

  The Wataniya Self Care Application is currently available in English and Arabic languages.

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Find more FAQs on all subjects in Support section